Exceptional Bespoke Realtor
Let me begin by stating that this realtor and customer service professional is completely "AMAZING" and if I could give her more than five stars I would! Kris Zaccarelli is the epitome of professional, competent, knowledgeable and effective. This is the second time we have used her as our agent to find us the perfect rental home and there is no other realtor we would ever use again. We have very specific needs as my husband is disabled and a physician that needs to have access to the only para-transit system in the Washington DC Metro Area - MetroAccess to obtain transportation to and from work daily and the routes are limited, so finding a home for us is always a major challenge. Not to mention the fact that I am a very detailed and discerning client that knows specifically what I want and need in a home. Kris has the ability to quickly access your needs and style to ensure that she does not waste your time in touring homes that would not be desirable to you nor meet your needs. Further, she is ALWAYS available day or night and NEVER makes you feel that you are bothering her or an inconvenience. My husband stated to me recently, "What is it about Kris that makes her so SPECIAL? I responded that there are lots of realtor out her and there are many things that realty classes, seminars, and certification test can teach a person but only experience, intuition, attention to detail, a great ear for listening and a good heart can make for a great realtor. Kris has all of this and more! With each encounter with Kris we have been greeted with a warm smile and genuine concern for our well being along with finely crafted knowledge of real estate and rental properties laws and processes. When problems arise and/or other realtors or property managers are difficult or less than professional she assures you that she will handle the situation and she does with such grace and dignity. My husband says that she makes him feel important and well cared for even though he is assured that she is aware that I make all the decisions. At the end of the day, Kris Zaccarelli has helped us secure our second home through her, we are forever grateful and thankful for her. She makes you feel as if you are "Part of Her Family" and as such when she helps you find a house it is much more than that it is a "Home" where she would place any one of her family members. Thank you from the bottom of our hearts, Kris, you are a "Phenomenal Realtor and Person"!!
- CARLITA AND STEVEN .
Awesome Service from Great Agents
My wife and I had the pleasure of having Mike and Staci Mildenstein as our Property Managers while being stationed overseas. I must say that we never had anything to worry about when it came to making sure our house was taken care of as well as our tenants needs. We ended up selling the house and had them as our Real Estate Agents. the process from start to finish went very smooth and was painless. They are very professional and all around great people. I would not hesitate to use them in the future and wouldn’t highly recommend them to others.
- Moreed .
Exceptional Service from Exceptional Agents
We will join a long line of very satisfied clients singing the praises of Staci and Mike Mildenstein. We agree with many other reviewers, five stars simply aren't enough! It is impossible to imagine a more professional or effective pair of agents. For almost ten years, Staci and Mike managed our home as a rental property. When it came time to sell there was never a question of who would represent us as agents. During our time as landlords, we never had a single bad experience with a tenant. They always found just the right tenants and every maintenance or repair issue was handled promptly, with minimum fuss. Mike and Staci's extensive network of contractors always ensured us of quick repairs at reasonable prices. These connections were especially important when it came time to sell our house and we worked through the inevitable list of home inspection challenges. When we decided to sell our home, we realized the process would not be easy. We loved the house, but we also knew there were some distinct challenges in terms of location, the layout of the lot, and the age of the home. Staci and Mike took on those challenges without blinking an eye. First, and most importantly, they listened to understand our goals and objectives for selling the home. With those objectives in mind, they dissuaded us from making expensive upgrades and instead focused on developing the right pricing and marketing strategy to find us just the right buyer. That strategy worked to perfection. Throughout the selling process, Staci kept us informed at every step. She was always honest and candid, but whenever there was a setback she had a wonderful knack for lifting up our spirits. Once the right buyer was found and the home was under contract the real magic began! Through both the Thanksgiving and Christmas Holidays, Staci kept every part of the complex process running smoothly and efficiently. If you want to really know how good your agent is then see how they perform over the holidays. Only a great seller's agent has all the right connections with contractors, inspectors, and other agents necessary to overcome the holiday turmoil. The smoothness of our closing process is a testament to Staci's exceptional skills and connections. A special thanks to Mike, who, working with a skilled handyman, managed to find the source of a basement leak that eluded the eye of a professional foundation engineer. This was the final testament to Mike's special skills managing the countless small and large repairs a home will inevitably require over the course of many years. With our home now sold we find ourselves a bit saddened that we won't be talking to Staci and Mike on a regular basis. Exceptional people make exceptional agents and we were blessed to have enjoyed a special relationship with two of the very best in the business.
- Jeff .
Above and Beyond
If I could rate them higher, I would. I owned a house in Waldorf, MD and DeHanas was recommended to me to manage my rental. Mike and Staci Mildenstein were the individuals I worked with for close to 5 years, and they made my life as a landlord so much easier. Rent was collected and distributed promptly. Any issues that came up were inspected right away, and dealt with decisively. They went out of their way to ensure that all needed repairs were done by trusted contractors and at the best value. They kept both landlord and tenant very happy.
When I decided to sell the house, Staci listed the property and we had an offer six days later! During the inspection process, it was discovered that the house needed the roof replaced. This was a potential disaster in the making because I was under a time crunch...the profit from the sale was going to be used as a down payment on our new house. Staci stayed on top on everything and acted as the point person with the insurance company, the roofing contractor, the inspector, and the buyer. Not only was the closing successful, but we closed early, and I was able to get the funds in place earlier than expected.
I would highly recommend DeHanas, specifically Mike and Staci Mildenstein, to anyone who is looking for a property manager or a realtor. They communicate well...the work is outstanding...and you can trust them to look out for you.
- Mike .
Bespoke Real Estate
Staci Mildenstein is just top-notch. On multiple occasions, she went above and beyond to accommodate my needs. When you hire Staci, she gives you a wonderful package with information about how houses like yours are doing across the DC/VA/MD area. The comps she chooses are really close to your exact house/situation. She's the real deal when it comes to marketing your house, and her suggestions are spot-on. She is on your side from day one. Staci is truly for you. I am more than happy to spend some time and talk to you about what a wonderful job she did.
- Cristy .
We were extremely fortunate to work with Staci Mildenstein of DeHanas Realty during the sale of our home of 22 years. At our first meeting she asked me what my goal was - it was to sell quickly at fair market value with minimal stress. Staci was able to help us meet all of our goals! Her guidance and preparation in order to sell our home resulted in a FULL offer contract in LESS than 24 hours!! Talk about stress – that was GREAT!! The pictures and virtual tour were amazingly done by David. Staci kept us focused and advised us throughout the process to meet our ultimate goal of a quick settlement. Her willingness to go above and beyond, negotiating with the realtor on our behalf and referring us to trusted contractors and keeping us calm throughout the process was GOLD standard customer service. Her knowledge and professionalism is exceptional! There was no better person to have by our side as we closed a 22 year chapter with the sale of home! Thank you Staci!!
- Debbie .
High quality service. Prompt responses. Personable and polite.
I have had the pleasure of working with Staci and Mike Mildenstein at DaHanas Real Estate Services on two separate occasions. The first was when my husband and I were looking for a home to rent. The service was so phenomenal that we decided to enlist their help when we were ready to purchase a home. Each time, they were professional, patient, accommodating and responsive.
Our most recent interaction with Staci and Mike exceeded my expectations. When I called Staci to say that we were ready to buy a home, the wheels began to quickly turn. She promptly connected us with an exceptional lender who explained everything in terms that we understood. She set us up to receive automated listings of homes that met our criteria and she scheduled viewings within a day or two of my request.
When we decided on a home she drafted an offer the same day and we settled in record time. Staci and Mike went the extra mile for us. They met us at the house prior to closing for us to meet with contractors and they made sure that our best interests were served every step of the way. I could go on and on about my wonderful experience with Staci and Mike Mildenstein and the DaHanas staff, but I'll end by saying that they made our home buying process easy. I have tremendous respect and appreciation for their client centered service, their knowledge of the industry and the genuine concern that they extended to us. I would trust them with my family and closest friends.
- Kecia .
Simply Maryland's best real estate team
I used Mike and Staci as a property management company at first and then we moved to sell the house, so later they became my sellers agents. After a nightmare tenant left, I determined that it was time to leave the management of the property to someone local. I found Mike and Staci after reading some reviews online and gave them a shot. Finally, the homework paid off! They delivered on every promise and more importantly, protected my financial interests and managed my expectations. I bought the home during my time at Andrews AFB but have been gone since 2014, so my understanding of the area and market has since gone. As a home owner who lives on the other coast, it was very comforting having them in my corner as I battled the DMV housing market. If you ever want tenants in your home within 30 days, call Mike and Staci. I couldn't believe how fast they could acquire very solid candidates within hours and days.
So after the last tenants left, we determined it was time to sell. Mike and Staci walked me through the entire process from start to finish and ALWAYS had my best interests in mind. The house needed some repairs as expected and they worked with me to find contractors that wouldn't break the bank. Once it was ready to show, the house received an offer within 2 weeks and we went to closing early. Additionally, I walked away with cash from the left over equity. You really can't ask for much more than that. Simply put, Mike and Staci are an amazing team. They are intelligent, timely and strategic. More importantly, they will be honest with you (good or bad), help you in ways you wouldn't believe and stand in your corner with compassion and integrity. If you're looking for the best real estate team in Maryland, look no further; otherwise you're wasting your time.
- Christian .
LOVE LOVE LOVE
I was lucky to have David as my realtor! David is absolutely amazing! He is full of energy like myself, knowledgeable, kind, friendly, and extremely passionate about his job. What I loved the most is that he wasn't pushy. he didn't make me feel like I HAD to buy when or if I wasn't ready. He made my first home purchase extremely pleasant and took care of all my stresses! I would more than recommend Dehana's to a friend. When I move into my next home in 5-6years, I'm calling Mio David!!!! <3
- Shana .
I had the pleasure of working with Kris Zaccarelli while looking for possible rental townhomes in the Waldorf area. I had very specific requirements for school zoning and aesthetics. Throughout our working together, she was extremely patient and accommodating with trying to meet my needs. I never felt pressured by Kris to make a decision and she was very knowledgeable about the area.
Although I've recently put my home search on hold, I know exactly who I plan to use when and if the need arises. I highly recommend Dehanas if all of their agents are as easy and professional to work with as Kris was. Thanks!!!!
- Leah .
Melinda was a true Professional and very caring!
Melinda sold our house twice, both times in two days. The first buyer couldn't get approval to finance. We never had to put up a sign. We know she had 3 or 4 other houses ready to close, but, she communicated with us everyday. DeHanas Real Estate Services should pat Melinda on the back for the Outstanding job she does everyday. Thanks Melinda from Art & Jean Silva. You have my permission to post these comments.
- Arturo H. .
Another Home Run!
We are a repeat customer of DeHanas Real Estate Services with the ability to speak from both the Seller and Buyer position. The services we've received have been seamless with end-to-end support. We specifically worked with Don and Stephen, and the level of access, communication, and advocacy for our best interests has been unmatched.
Not only do the know and understand the changing landscape of the existing real estate market, they have the right connections and resources to make things happen farily quickly. We are a very hands on type of customer and ask a lot of questions, and they were always available to identify the best course of action for any situation or issue we faced. Whether it had to deal with the buyer, seller, or builder there was virtually NO gap in support. A few times we found ourselves in a tight situation (builders fault) and they were there to advise and direct us - including having to ratify a contract 5 minutes to midnight .....an agent was there!
Bottom line DeHanas Real Estate Services saved us a lot of money and headaches at both of our closings, and provided us with ongoing directions in both cases with very important final house keeping action items. They are professional and on the ball, we've enjoyed working with them over these past several years.
1. Call DeHanas
2. Ask lots of questions
3. Read your documents, and ask more questions
4. Plan for success - they will get you there
- Jasmine .
Awesome Service & Free Moving Truck
Kris Zatcaelli provided for me with totally awesome service. I was going through a difficult time because due to separating from my husband and needed to find a new home for me and my child. I met Kris when she showed me a townhouse in Waldorf, MD. She was extremely pleasant and extended her service to me to look at other homes in the area. Kris showed me approximately 10 homes within a week and I found two that I was interested in. She asked me what was my first choice and then reached out to the agent to find out more about the home and what the landlord was looking for. She was familiar with the school district in the area of the home I'm renting and provided great advice and administrators that I could connect with since I have a teenage son.
Kris made my time pleasurable. She knew what questions to ask, such as, how many rooms, bathrooms and the kind of furniture I had to ensure the homes she had me to view could accommodate my needs. As a result, she was able to narrow down the homes she believed I would prefer to view.
I know I monopolized a lot of her time via home viewings, telephone, email and texting during the week of March 9th through my actual rental agreement signing of March 17th. I couldn't have asked for a better agent to assist me and I would recommend her to anyone. I have also bragged about Kris to my friends and family so that in the future I would recommend using her.
I can't thank Kris enough for making my transition smooth and pleasurable. DeHanas Real Estate company is a gem. They also provide a free truck for moving that I used which only cost me a quarter tank of gas. I don't know one real estate agent that offers it's customers a free moving truck. You will not be disappointed using DeHanas Real Estate or Kris Zatcaelli.
- Sonja .
My fiancé and I contacted DeHanas about a rental we were interested in back in January. We were paired with David as our realtor. We felt instantly welcome and at ease with him. He was very personable and efficient with the showings. I was very particular in what I was looking for so after many houses and continually saying 'no this is not the one' I thought for sure our realtor would become defeated by me. David kept upbeat and positive though with each showing and he continued to touch base via email if he came across something that matched my criteria. Finally after two months, we found the gem. I won't ever forget his phone call to let us know it was ours. We've had three realtors over the past five years and will go back to him and refer to him for all our housing needs should they ever arise again! Thank you!
- Tiffany .
Excellent Services Provided by De Hanas Real Estate Services
hi, I would like to appreciate De Hanas Real Estate Services for their professional skills provided recently. Specially, I appreciate Ms. Christina, our realtor, has provided splendid Services, having maximum patience level with a short sale transaction. Thank you so much for all your anticipations.
- Shahid SQ .
Thank you so much Don and Steve! This has been a very easy process working with you two. Very professional and would recommend to anyone! I couldn't imagine working with anyone else!
- Christopher .
David helped us tremendously in finding a rental home! He was quick to answer emails and calls and gave me as much information as possible on all the homes I asked about. When I visited, he took me around to 10 homes in the morning! He was very friendly, knowledgeable, and helpful.
- Emma .
WASHINGTON DC PROPERTY LOCATOR
I cannot say enough GREAT things about DeHanas Real Estate. I am a property Locator and i receive a lot of negative results and responses when attempting to simply verify a property and be able to obtain the opportunity to refer the property to prospective tenants. I am hired by gainfully employed professionals to find potential housing. Apartments, Condominiums, Single Family Homes, etc and in order to do so .I must locate, confirm , and get such properties verified by either the PM, REALTOR and or PRIVATE Owner..Then gaining permission to simply give my clients the qualifications and criteria for such properties ,Along with the make up of such properties. DeHanas REAL ESTATE MADE IT A PLEASURE networking with them when it came to their properties. A special sincere thank you to Mr. Joseph S. who continues to make the networking experience a wonderful one. Thank You DeHanas for also watching out for the little guy.
'Sincerest thanks and Regards,
Ms, Christina Lee
Washington DC PL
Rent Now Solutions Inc
- Christina .
David Strickland went above and beyond for me and my family during a very difficult situation. He was courteous and responsive to all of our needs and took the time to understand what we were faced with. He was able to solve the issue we had in less than 24 hours. Several other Real estate agents spent months on the same issue with no success.
My family and I will hold a special in our life for the help he gave us and will continue to do business with him in the future!
The Huff Family
- Don .
New Path in Life
My husband and I bought our first house back in 2007. Jessie Andrews, an agent at DeHanas Real Estate Services, was our Realtor. He must have shown us at least 30 houses before we found the one. He made us feel like we could always see more or ask more question. We were the priority. We weren't from the area so he took the time to dive us around and help us get the lay of the land. I was very impressed with the office, very friendly and inviting. I liked how the transaction went so much that I decided to get my Real Estate license. There was really only one choice when it can to picking a brokerage. I have been a Realtor with DeHanas for almost 6 years now. I couldn't imagine working with anyone else. If you are thinking of purchasing or selling a home we can help make it happen. If you are looking for a new path in life come see us. Real estate just might be your calling. I have been able to build a very successful career with the guidance and help of DeHanas Real Estate Services.
- Liz .
I have enjoyed the professional interaction that I've had with my DeHanas Real Estate Agent!!! Accomidating, Prompt, Reliable, Sufficient, and Most Importantly to me was that David is so Personable!!!! I am thrilled about my family's new home!!!! I would defiantly be ranting and raving about the enjoyable experience I've had with this company
- Ashley .
I had the pleasure of working with Christina Moody and working with her would be the only reason that I would consider coming back to do any business with you
Please don't get me wrong, the presentation in your office was fine, everyone was always pleasant. However, I found two properties that I fell in love with and one was under Century 21 and the other was Dehanas Realty. Your review team appeared very critical and required a great deal of evidence and justification and you had the dual role of finding a property for me and qualifying me for it.
Century 21 had one role and without any evidence or justification and no where near the questions qualified me to rent the best property for me. So my emotions about Dehanas are mixed. Christina Moody was working on my behalf 24/7
- Velda .
Our realtor was Liz Benitez. My husband and I were first time homebuyers and we were not very familiar with the process of buying a home, but Liz was very patient with us and explained the steps along the way. She was willing to work with our schedule to show us homes and made good suggestions about houses that we might like to view. When we found the house that we had our hearts set on, she worked with us to quickly make an offer that was accepted almost immediately. We would highly recommend Liz and the team at DeHanas, and we would use them again without hesitation.
- Jennifer .
First time meeting.
informative and pleasant introductory meeting. I fell that I am moving in the right direction due to the help at Dehanas Realestate service
- Donald .
A Pleasure to work with
Liz Benitez was a pleasure to work with. After dipping my toe in the market for more than 2 years I finally found the house that was right for my family. During this entire process Liz was patient and understanding of the time it was taking me to find the right home and her professionalism was outstanding.
It was a pleasure to work with the people of the DeHanas Group and I would recommend their company to anyone looking for a home in Southern Maryland.
- Michael .
Awesome Home Purchase Experience!!!
Liz Benitez assisted me with my home purchase after I received a recommendation from a close friend. From day one, Liz put my me first and listened to what my needs, wants and budget were. This was a welcome change from past experiences with unaffiliated companies/realtors.
I saw my current home online the very first day it was listed, and the very same I was scheduled to meet with her for the first time. Liz knew I was passionate about purchasing the home and handled everything quickly, professionally all the while looking out for me as her client. She worked well with my loan officer and even helped me find a great inspector who was honest and trustworthy.
I would recommend Liz and Dehanas Real Estate without any hesitation.
- Allegra .
Ask and ye shall recieve!
David Strickland has been an amazing resource and help during the daunting task of house hunting. We had worked with other professionals, but none that work with such knowledge, insight, and professionalism as David. He worked hard to meet our needs and kept us posted throughout the entire porcess. David will work diligently to help you find a home, not just a house. I would highly recommend him for all of your housing needs.
- Alicia .
We had David show us the house and he was awesome! After we saw the house and loved it!!!!! David was there for us every step of the way! The whole team is amazing! They dont keep you waiting and when you need something you get it right away!!!! I loved them and would recommend them to EVERYONE! :)
- Norah .
Liz Benitez did and good job early on but really made a difference at the end.the buyers had trouble with their bank , through no fault of their own. We had already contracted to move and did. Liz arranged for them to rent the house and then go to sellement two months later with a new lender. And We closed by computer smoothly. we had some problems with dehanas at first but not liz, they finally got themselves together.
- Joseph .
Liz Benitiz was great to work with!!!
Liz Benitiz was great to work with! She really did an excellent job with me in finding my new home. She was prompt and attentive to my needs. She worked with me every step of the way. Liz still stays in touch with me making sure I am happy with my new purchase. When I'm in the housing market again, Liz will be my Realtor!
- Christian .
We loved working with Liz!
My husband Rudo and I were looking to rent a home.Our house hunting adventure led us to Liz Benitz. From the very beginning Liz worked diligently with us to find exactly what we were looking and were able to afford. We can both be a little demanding. Liz found us our perfect home. We have been in our home for two years this past November! Liz sent us a welcome card when we moved in and each month we receive a beautiful magazine from Liz. I look forward to receiving it each month and have prepared a few of the recipes included. We truly enjoyed our experience with DeHanas and especially Liz and we will definitely contact Liz when we are ready to purchase a home in the near future.
The complimentary moving truck was another bonus!
Jamey and Rudo Robinson
- Jamey .
We had terrible experiences with real estate agents before finding De Hanas Real Estate. Liz Benitez helped us find our current house and we could not be more pleased with having her as our agent. She was extremely accommodating to our schedule, helped search for listings that met our criteria, was very knowledgeable during the paperwork process, and was overall very pleasant to work with. De Hanas even allows clients to rent a small box truck to help with the move. We would absolutely recommend De Hanas Realty, and especially Liz Benitez, to anyone looking to buy in the Charles County area. I really don't think we could have asked for a better experience with buying our home.
- Janene .
Don and Steve are an absolute pleasure to work with! No pressure, it took us several months to find our perfect home, and Steve was always happy to see us and show us new properties. Don is on top of it, and has our home advertised very professionally, and we anticipate a quick sale! We will never use anyone else, they really make you feel like a part of the DeHanas family!
- Chris .
My Husband and I highly recommend DeHanas Real Estate Services for any of your Real Estate needs! When we bought our townhome in 2009, the staff there helped us every step of the way, now 6 years later, they've helped us sell that same house. All the staff is extremely professional and makes the experience as stress-free as possible. We were updated continuously with the progress and received great advice. Thank you to everyone at the DeHanas office!! Can't wait to come back in the future.
- Jessica .
great group of guys very professional , attentive and fast to help me sell my home. I would highly recommend them for somebody purchasing or selling a home in the Maryland area
- nelson .
Awesome customer service!
Buying a home is a huge commitment, so we weren't sure if we were looking for a single family home or a townhome, or how long we planned to stay in that home. The various agents at DeHanas Real Estate Services helped steer us in the right direction with their knowledge of the area and local housing market. They cheerfully answered our dozens of questions and put our minds at ease about our decision. We would recommend them without hesitation to family and friends in need of their services.
- Sandra .
Polite and Good Service
I had the pleasure of meeting Christina Moody who was very professional and helpful while working with myself and my husband to find a rental home. Not many real estate agents will take the time to show rentals knowing that the return is little. I will be calling her again when I am ready to buy and I will definitely recommend her to anyone else looking in that area.
- Monique V
Outstanding service provided by J DeHanas. First contact with company.
- Debbie .
I've been back for various reasons/issues, They are awesome team to work with...
They are awesome team to work with...
- Naveen .
Use For Multiple Real Estate Transactions
Stephen Nichols of DeHanas Real Estate makes buying properties as stress free as possible. I've been out of real estate for 8 years, and he was absolutely fantastic in getting me back up to speed on how the market is after all this time. He explained everything in great detail for me.
Stephen is very low key and lets you come to your own conclusions about the properties you'll see with him, but he's also great at giving you his expert evaluation of the property you're considering buying.
I plan on purchasing multiple properties, and Stephen is my go-to guy for every transaction.
- Nancy .
The Realty Expert
Me. DeHanas and his team are "the Best " realtors in this area. Whenever, I need a realtor, they are who I go to.
- Kristina .